Here is why you should NOT buy from Bassett Furniture: In mid February, 2017 we purchased the Bassett Bedford L-shaped powered sectional in leather and a Bedford powered swivel rocker also in leather. The units were delivered at the end of March. At the time of...Read more
Bassett Furniture - Worst Sofa Ever
We decided to purchase a new sofa after 16 years of use for our old one. I had purchased Bassett Chairs for clients before, and they were comfortable and good quality. I decided to go with a Bassett sofa. I chose the Banbury style in Woven Graffite. I ordered from...Read more
I didn't like
- Quality of product
My wife and I recently visited the Bassett Furniture store on Glenwood Ave in Raleigh, NC and I must admit that I experienced the worst service ever.b Or should I say, non-existent service. We literally walked around for 20 minutes and not one sales person or manager...Read more
I didn't like
- Poor service
Bassett Furniture - Beautiful
I have always enjoyed Bassett furniture. I have an idea that will revolutionize the combination of furniture, space conservation, as well as technology.
Bassett Furniture Sales Representative Review
We went to look for couches. The salesperson was pushy and opinionated. When I said I had to think about leather (and our pets), she accused me of not intending to buy a sofa!!!!! I walked out and will never walk in again.
Other Product Review
Welcome to rocking horse ranch resorts?
We purchased a sectional sofa with a solid woven fabric and in less than 4 months it began pilling. We were told that this is "normal" and we need to shave the pilling threads. That will just wear down the fabric and is not covered by any warranty. No support offered...Read more
I purchased a mattress June 6, 2015. After less than 6 months, it had a 1 3/4" indention near the top that has rendered the mattress uncomfortable. A technician from the store measured it and it was reported to the manufacturer. It does not meet the requirements to be...Read more
Bought Dec 5, 2013 3 latermonths and 13 days March 18, 2014 called customer service, white powder coming from the rug onto the floor with pictures Cust service called back 3-29-14 asking if i used a vacuum powder cleaner, isaid no. pics sent to rug vendor for review...Read more
I recently spent over six thousand dollars on a dining room table set, purchased at the Bassett Furniture in Pleasant Hill, CA. The employee who assisted me was a gentleman name Will. Let me start by stating how terrible Bassett treated me after inquiring about my...Read more
I bought a iron coffee table on display in the store and some other decor items. First i was told that they did not have a warehouse at that location, so it had to be brought in. When we picked it up and brought it home it was way to high. I called the store right...Read more
I didn't like
- No policy on store purchase receipt
- Did not like the customer service
Purchased a 3,000.00 mattress with a 20 year warranty about 7 years ago. This mattress began sagging the first two years we had it. We called Bassett and they sent someone out to check it. The person agreed that is was breaking down but was not bad enough to replace....Read more
We moved to the Charlotte area and as we are working with a designer, we knew what we wanted. Our designer recommended that we went to Bassett Furniture. It was late one Friday afternoon a few weeks ago when we went to the Bassett showroom in Concord. As we already...Read more
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