We purchased furniture in July, and were promised delivery within 6 weeks.After 6 weeks, we called every day and were brushed off.
Then, after 9 weeks, the store calls and says: "Our delivery company decided they cannot deliver to your location." That was the ONLY reason we bought the furniture to begin with! We sat on lawn chairs for a month for no reason! Then, we rented a Uhaul to pick up the furniture, and they wouldn't even help us load it! THEN they wouldn't refund the delivery fee.
This store has no clue about customer service!I hate to even look at the furniture I spent three grand on!!!!!
Monetary Loss: $3000.