I want to thank all the reviewers of Bassett Furniture. These reviews have helped prevent us from buying furniture from them for our new house under construction. Quality of construction and customer service, are of primary importance to our consideration in purchasing...Read more
Ordered $12000.00 worth of furniture expecting long lasting great furniture with great customer service. Well I received all my furniture with one item cracked at the top. I have emailed them 3 times with picture and never received a phone call back . The only time I...Read more
4/2/2018. Bassett Furniture in Tulsa Oklahoma Spent quite a bit of time making selection of a sectional with chase lounge. We committed to purchase the item for just under $5,000, after being enticed by the sales staff and manager with a financing offer of three years...Read more
We purchased sofa, 3 chairs and 3 rugs. When I questioned the colors I was assured it would all be beautiful. I attempted to eliminate one rug within 3 days of ordering and was again told it will look perfect. Well far from the truth. I had several people come thru...Read more
I ordered a 3-piece Custom sectional. when I received it, it was the worse upholstery I have ever seen and I am 67 years old and a decorator. I refused it . The manager of the store apologized when I showed her the pictures and agreed that it was horrible.. A week...Read more
LEATHER. BETTER WITH TIME. This phrase comes straight from your website. I spent thousands of dollars in your Bassett Store 10 years ago buying living room furniture that your sales associates promised me would last a "long" time! I wanted something to last and that is...Read more
I didn't like
- Poor after sale experience
- Poor warranty
- Quality of furniture
Here is why you should NOT buy from Bassett Furniture: In mid February, 2017 we purchased the Bassett Bedford L-shaped powered sectional in leather and a Bedford powered swivel rocker also in leather. The units were delivered at the end of March. At the time of...Read more
Bassett Furniture - Beautiful
I have always enjoyed Bassett furniture. I have an idea that will revolutionize the combination of furniture, space conservation, as well as technology.
Bassett Furniture Sales Representative Review
We went to look for couches. The salesperson was pushy and opinionated. When I said I had to think about leather (and our pets), she accused me of not intending to buy a sofa!!!!! I walked out and will never walk in again.
Bassett Furniture - Worst Sofa Ever
We decided to purchase a new sofa after 16 years of use for our old one. I had purchased Bassett Chairs for clients before, and they were comfortable and good quality. I decided to go with a Bassett sofa. I chose the Banbury style in Woven Graffite. I ordered from...Read more
I didn't like
- Quality of product
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