We purchased a sofa set last year in Irvine from Bassett. It was off the floor but we were assured we had a year guarantee. The set is so noisy we had to have several pieces fixed.
They were not fixed and had to go back several times, got lost, Bassett never made appt. etc. Now the couch is falling apart literally, staples sticking out.
The service people and admin have been so rude I find it hard to believe they work in customer service. Bassett has refused to respond to complaints from BBB.
Never again will I set foot in Bassett Furniture.
Review about: Bassett Furniture Sofa.
Monetary Loss: $3800.